Privacy Policy

Effective Date: March 1, 2026

Welcome to Rainbet Casino. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rainbet.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

The data controller responsible for your personal data is Rainbet Casino Ltd, registered in the United Kingdom under company number 12345678, with registered address at 10 Rain Street, London, UK, WC1N 3AX. You can contact us by email at [email protected] or by phone at +44 20 7946 0123.

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, payment details.
Transaction Data: details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect personal data through various methods, including:

Direct interactions: when you fill in forms or correspond with us by phone, email, or otherwise.
Automated technologies or interactions: as you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third parties or publicly available sources: we may receive personal data about you from various third parties such as identity verification services, fraud prevention agencies, and payment providers.

4. How We Use Your Information

We use your personal data for the following purposes:

To register and verify your account and identity in compliance with legal obligations.
To provide and manage your account and access to our services.
To process your deposits, withdrawals, and other transactions.
To comply with legal and regulatory requirements, including anti-money laundering and responsible gambling obligations.
To improve and personalise our services and website.
To communicate with you, including sending service-related messages and marketing communications (where you have consented to receive them).
To prevent fraud and other prohibited or illegal activities.
To conduct data analytics and research to improve our services.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with the services you have requested.
Compliance with legal obligations: to meet regulatory requirements applicable to our business.
Legitimate interests: to improve our services, ensure security, and prevent fraud, provided these interests are not overridden by your rights.
Consent: where you have given clear consent for marketing communications or other specific purposes.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who perform services on our behalf, such as payment processors, identity verification companies, IT service providers, and marketing agencies.
Regulatory authorities and law enforcement agencies as required by law or to protect our legal rights.
Other third parties where you have given consent or where it is necessary to protect your vital interests.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Your information may be transferred to, and processed in, countries outside the UK and the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When no longer required, your data will be securely deleted or anonymised.

10. Your Rights

You have certain rights under UK data protection law, including the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data in certain circumstances.
Object to or restrict processing of your data.
Request data portability.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and deliver personalised advertising. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Rainbet Casino Ltd
10 Rain Street,
London, UK, WC1N 3AX
Email: [email protected]
Phone: +44 20 7946 0123